Refund and Cancellation Policy
How paid CDLcrew company-listing cancellations, refunds, and payment disputes are handled.
Last updated: August 30, 2026
Before publication
If payment was completed but CDLcrew rejects the listing or cannot provide the purchased placement because of a CDLcrew technical error, contact us for a review and, when appropriate, a full refund.
After publication
Once an approved advertisement has been published, the payment is generally non-refundable because placement begins immediately. This does not limit rights required by applicable law.
Duplicate or incorrect charges
Contact us promptly if you see a duplicate or incorrect CDLcrew charge. Include the account email, business name, payment date, and Stripe receipt identifier, but never send a complete card number.
Cancellation
You may delete or unpublish your content at any time. Cancellation stops future visibility but does not automatically refund time already purchased. CDLcrew currently uses one-time listing payments, not automatic subscription renewals.
How to request help
Email officialcdlcrew@gmail.com within 7 days of the charge. We normally review complete requests within 5 business days.